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Restaurant

The New Hotpot

1/107-109 Mildura Dr, Helensvale QLD 4212, Australia

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Find The New Hotpot

1/107-109 Mildura Dr, Helensvale QLD 4212, Australia

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+61 404 563 333
HoursMonday: 5:00 – 9:00 PM Tuesday: 5:00 – 9:00 PM Wednesday: Closed Thursday: 5:00 – 9:00 PM Friday: 5:00 – 9:00 PM Saturday: 5:00 – 9:00 PM Sunday: 5:00 – 9:00 PM

*Opening hours may differ during holidays.

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About The New Hotpot

Helensvale’s quiet corner spot skips fiery chili broths to celebrate authentic Chaoshan-style beef hotpot. The move here is communal platters of fresh brisket, oyster blade, and shin, swished briefly in a clear, simmered beef bone broth that diners sip by the bowlful. The owners step tableside to time each cut down to the second, pairing tender slices with house-made shacha dipping sauce.

  • Chaoshan Bone Broth: Simmered clear beef bone broth designed to be sipped directly before cooking fresh meat cuts.
  • Tableside Cooking Tips: Staff guide diners tableside on the exact seconds needed to swish each cut of beef.
  • Fresh Beef Platters: Communal platters of brisket, oyster blade, and rump paired with savory shacha dip.
RestaurantHot PotRestaurant

What's On at The New Hotpot

Upcoming events, special menus and other reasons to plan a visit.

No events or specials listed right now.

Why Diners Choose The New Hotpot

Discover authentic Chaoshan beef bone broth, pristine cuts, and attentive table guidance in Helensvale

  • Original Chaozhou Beef Bone Broth

    The kitchen crafts an authentic Chaoshan beef bone broth that delivers deep, complex flavor without the overwhelming oils of Sichuan hotpot.

    The star of the show, however, was their original beef bone soup. It had a rich and deep flavor that left me wanting more.

    Aaron

  • Freshly Sliced Specialty Beef Cuts

    Platters showcase specialized tender cuts such as oyster blade and brisket that retain clean texture and freshness.

    The beef is super fresh and super soft. We tried the beef plater and thought the oyster blade and beef brisket cuts to be the best.

    Kelvin Yuen

  • Personalized Table-Side Cooking Instructions

    Hosts take time to educate diners on precise cooking times for each cut, ensuring tender results without overboiling.

    the owner explained patiently on how many seconds do you need to boil different part of beef, good service and all the source taste just brilliant.

    Shile Jiang

  • Welcoming Guidance for Hotpot Beginners

    Attentive staff actively introduce first-time hotpot diners to broth swishing techniques and tailored dipping sauces.

    It was our first time having hotpot and our waiter explained everything to us and made some fabulous recommendations.

    Carla Scully

  • Generous Shared Dining with Free Broth Refills

    Multi-person meat platters paired with endless broth refills make the restaurant a cost-effective choice for dining parties.

    It was well priced for 4 people, they top up the soup so you never run out and can have as much as you please.

    Anastasia R

  • Thoughtful Hospitality for Family Gatherings

    Thoughtful hosts accommodate milestone occasions and group celebrations with flexible, hospitable touches.

    We brought our parents here for a celebration, and they kindly let us bring our own beer and cake, which made the experience even more special.

    Trân Trân

Authentic Chaoshan fresh beef cuts, rich bone broth, and handcrafted accompaniments

  • beef platter

    The beef platter, consisting of rump, oyster blade, shin, and brisket, was incredibly fresh and tender.

    Aaron

  • original beef bone soup

    The star of the show, however, was their original beef bone soup. It had a rich and deep flavor that left me wanting more.

    Aaron

  • beef tendon balls

    The squid balls and beef tendon balls were also excellent—great texture and flavor.

    Lois Chen

  • Shacha

    Shacha was the absolute star of the dipping station! It had that perfect savory, umami-packed depth that really tied all the ingredients together.

    Youi Jiang

Beyond the menu

Memorable hospitality touches that elevate the Chaoshan beef hotpot experience

  • Personalized Beef Cooking Lessons

    The owners personally guide diners at the table, teaching the ideal swishing technique and the exact number of seconds to boil each specific cut of beef for optimal tenderness.

  • Complimentary Continuous Broth Refills

    Staff continuously top up the original beef bone soup base at no charge throughout the meal so diners never run out of broth.

  • Welcoming BYO Celebrations

    Guests celebrating special occasions are welcome to bring their own celebratory cake and beer with full hospitality and support from the team.

  • Post-Meal Station Drop-Off

    When the owner discovered first-time diners had traveled by train without a car, he personally drove them to the train station after their meal.

Before you head over

Essential booking, ordering, and dining tips for your Chaozhou beef hotpot experience

  • Book in advance

    Table space is limited and this restaurant fills quickly, especially on busy days and for groups larger than two. Secure a reservation at least a day in advance to avoid missing out.

  • Start with a meat platter

    Order a meat platter to sample different cuts like brisket, rump, or oyster blade, then follow staff directions on the exact seconds to swish each cut for optimal tenderness.

  • Savor the broth and shacha

    Pair the fresh beef with the signature house shacha dipping sauce and ladle out bowls of the clear beef bone broth early, taking advantage of free soup top-ups throughout your meal.

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